SMB Account Executive at Zendesk focused on driving B2B sales and relationships through AI solutions. Responsible for acquiring new customers and increasing SMB account growth in Mexico City or State.
About the role
- Field Sales Representative developing and implementing sales strategies for water technology solutions. Responsible for customer relationship management and market research in the water technology field.
Responsibilities
- Develop and maintain relationships with potential and existing customers
- Identify and pursue new sales opportunities
- Meet and exceed sales targets
- Negotiate and close sales deals
- Provide excellent customer service and support
- Address and resolve any customer concerns or issues
- Build and maintain strong relationships with key decision-makers
- Conduct regular follow-ups and check-ins with customers
- Stay up-to-date on industry trends and competitors' offerings
- Gather and analyze market data to identify potential leads
- Conduct market research to identify new sales opportunities
- Report on market trends and competitors' activities to the sales team
- Maintain a thorough understanding of company products and services
- Communicate product features and benefits to potential and existing customers
- Train and educate customers on product use and best practices
- Stay informed on any updates or changes to products
- Develop and implement a strategic territory plan
- Manage and prioritize sales activities within assigned territory
- Monitor and track sales performance and provide reports to management
- Collaborate with other sales team members to maximize territory coverage and sales opportunities.
Requirements
- A bachelor’s degree in business, economics, finance, or a related field with at least 2+ years experience or equivalent work experience
- Sales experience required
- Utilizes sales techniques effectively and developing familiarity with industry
- Ability to identify and cultivate sales from new and/or existing customers
- Ability to complete sales with minimal supervision
- Proven experience in business development or a similar analytical role
- Strong proficiency in CRM and business management software, such as Salesforce and ProWorkflow
- Proficiency in Microsoft Office Suite, Excel, PowerPoint, Outlook, Teams
- Exceptional analytical and problem-solving skills
- Excellent communication and negotiation abilities
- A track record of identifying and capitalizing on business opportunities
- Local travel 60% visiting customer sites.
Benefits
- Health insurance
- Paid Volunteer Program
- Employee Resource Groups (ERG)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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