Hybrid Sales Retention Account Associate

Posted 21 hours ago

Apply now

About the role

  • Account Associate I handling customer relations and retention strategies at WM. Engaging with small/medium business clients to enhance service satisfaction and performance.

Responsibilities

  • Communicates in a focused and compelling way that drives customers’ thoughts and actions.
  • Utilizes appropriate change management processes to meet the demands of the sales role.
  • Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
  • Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.
  • Contributes to individual and shared responsibilities in a team environment.
  • Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
  • Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
  • Analyzes reports as needed and/or handles general administrative duties as appropriate.

Requirements

  • High School Diploma or GED (accredited)
  • 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

Job title

Sales Retention Account Associate

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job