Customer Success professional managing client relationships in a technology firm. Focused on customer experience, data analysis, and mentorship program results.
About the role
- Managing Partner success in Brisbane and accelerating growth for Xero's accounting ecosystem. Collaborating with firms to embed Xero's Practice Tools and drive sustainable revenue growth.
Responsibilities
- Take full ownership of a diverse territory and manage a book of business
- Partner with large, complex accounting and bookkeeping firms to develop bespoke strategies
- Build and execute territory plans to identify upgrade opportunities
- Design and deliver presentations for Xero Partner events
- Manage Partner health using Salesforce to track activity and mitigate risks
Requirements
- Proven track record in relationship management or sales within technology or SaaS sectors
- Understanding of how accounting practices operate
- Strong storytelling ability for complex value propositions
- Natural initiative to work autonomously with a large book of business
- Results-oriented mindset for meeting targets through strategic planning
- Genuine passion for the online accounting market and interest in technology.
Benefits
- Hybrid working model
- Travel for face-to-face meetings and major Xero events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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