Customer Success Manager enhancing client relationships and driving value at a customer - oriented company in Sydney. Focused on onboarding, product usage, and customer insights.
About the role
- Systems Analyst collaborating closely with technical leaders and stakeholders for CRM Dynamics solutions. Improving business processes and maintaining clear documentation to enhance product quality.
Responsibilities
- You will work closely with the technical lead, developers, the Product Owner, and stakeholders.
- You will collaborate with cross-functional teams to ensure precise requirement alignment, functional clarity, and full traceability throughout the system lifecycle.
- You will act as a bridge between business needs and technical execution, ensuring requirements are properly identified, documented, validated, and communicated.
- By performing impact analyses, improving business processes, and maintaining clear documentation, you will increase product quality, reduce requirement-related defects, and ensure system functionality aligns with operational objectives.
Requirements
- Bachelor's degree or technological degree in Computer Science, Software Engineering, or a related field.
- Strong experience with C# and the .NET Framework/.NET Core platforms.
- Strong experience with Microsoft Dynamics 365.
- Solid knowledge of software architecture principles, object-oriented design, and design patterns.
- Proficiency in API development and system integration.
- Skills in performance optimization, troubleshooting, and debugging.
- Strong understanding of relational databases with experience in SQL.
- Familiarity with Agile team methodologies, ceremonies, objectives, and related practices.
- Excellent collaboration and communication skills.
- Relevant certifications in Azure and other listed technical skills are a plus.
- Familiarity with Microsoft Power Automate.
- Proficiency with Microsoft Azure services and capabilities.
- Familiarity with continuous integration and continuous delivery (CI/CD) practices (Azure DevOps).
Benefits
- iFood multi-benefit card: to make your daily routine more convenient and enjoyable.
- 10 business days of paid vacation: because rest is also part of productivity.
- Paid maternity and paternity leave: support and peace of mind during important moments.
- Employee referral program: bring in talent and receive a financial bonus.
- Physical and mental well-being: access to Wellhub/TotalPass and OnHappy.
- Equipment provided by Avvale: everything you need to work with quality.
- Amil 400 health plan plus dental plan: comprehensive care for you and your family.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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