Solutions Engineer supporting sales with technical expertise for F5's solutions. Focus on customer business objectives and collaborating with internal teams in a diverse environment.
About the role
- Senior Solutions Engineer acting as trusted advisor to enterprise clients for TeamViewer. Partnering with sales to showcase value across DEX, remote connectivity, endpoint management, observability & automation.
Responsibilities
- As a Senior Solutions Engineer, you will act as a technical expert and trusted advisor, connecting TeamViewer’s sales team with enterprise customers.
- Your focus will be on demonstrating and delivering value through TeamViewer’s solutions in DEX, Remote connectivity, End Point Management, Observability, and Automation.
- Become a subject matter expert on our DEX, remote connectivity and remote management product portfolio.
- Conduct engaging and informative product demonstrations, webinars, and presentations to potential clients, both in person and virtually.
- Tailor demonstrations to address specific customer requirements and pain points.
- Clearly articulate the technical value proposition and business benefits of our solutions.
- Collaborate with the sales team to understand customer needs and technical requirements.
- Develop detailed Solution proposals and statements of work (SOWs).
- Answer technical sections of RFI/RFP/RFQ documents. Ensure that the answers are accurate, complete and compelling.
- Design, implement, and manage POVs and pilot programs to demonstrate the effectiveness of our solutions in customer environments.
- Analyze POV results and provide recommendations to customers.
- Conduct Value Assessments and engage in Value Consulting to quantify ROI, TCO reduction, productivity improvements, and operational efficiencies.
Requirements
- Degree in computer science, information systems, applied computer science or a similar education in an IT related field or equivalent work experience in similar role.
- Minimum of 10 years of work experience with at least 8 years of experience in technical selling such as Solutions Consultant, Pre-sales Engineer role or Technical Product Manager role or Technical Support/IT administration role.
- Experience in selling SaaS Applications , DEX, UEM / Endpoint Management Solutions, Asset Management, Observability, Remote Connectivity, ITSM platforms.
- Experience in DEX platforms or End point Management will be an added advantage.
- Fair knowledge in at least few of the following: SAML, Scripting, Networking, Operating systems, Active Directory, virtualization, Security Protocols, Cloud computing
- Well versed with Sales Cycle, Pre Sales processes, Project and process management.
- Experience working with SIs, MSPs, GSIs, and channel partners.
- Familiarity with ITIL, ITSM workflows, and digital workplace transformation programs.
- Certifications in related platforms (e.g., Microsoft Endpoint Manager, Jamf, VMware Workspace ONE, ITIL, data analytics).
Benefits
- Onsite onboarding in our Adelaide office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
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