Technical Solutions Consultant at HPE, resolving hardware and software issues for customers. Focused on delivering effective solutions and improving customer experiences remotely and on - site.
About the role
- Microsoft Dynamics 365 Sales Solution Engineer gathering technical requirements and proposing solutions based on client needs. Contributing to Dynamics CRM implementations across all project phases with a hybrid work environment.
Responsibilities
- Gather technical requirements and propose solutions based on client’s architectural and business needs
- Contribute to Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy
- Contribute to data-centric discussions with the client through discovery meetings
- Translate concepts into user flows, wireframes, system diagrams, and prototypes
- Develop integrations and customizations to Dynamics CRM
- Design and support the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements
- Conduct tailored demonstrations of the technology solution
- Refine project specifications and develop technical solution designs and implementation plans for the Dynamics 365 solution
- Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations
- Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
- Travel to multiple customer locations for demos and meetings when required
Requirements
- US Citizenship is required for this role
- Minimum degree: Bachelor's Degree
- Minimum of Eight (8) years of professional experience
- Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365)
- Selected candidate must be able to work in a hybrid environment
- Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions
- Experience translating technical information in to easy-to-understand business concepts
- Exceptional analytical and problem-solving skills
- Great interpersonal skills and can be collaborative
- Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform
- Core Skills to include C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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