Account Executive responsible for guiding new customers to cloud - based solutions at Workday. Focusing on strategic sales and maintaining customer satisfaction through effective partnering.
About the role
- Inside Sales Representative nurturing client relationships and delivering exceptional service at Echo Electric. Contributing to sales growth and customer satisfaction through effective communication and teamwork.
Responsibilities
- Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
- Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
- Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
- Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
- Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
- Finds win-win solutions for all involved parties.
- Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
- Stay up-to-date on industry trends and market developments to better serve customers.
- Participate in training gaining electrical product knowledge and application to create value to the end use market.
Requirements
- High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Echo Electric.
- At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
- Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
- Strong customer service orientation.
- Ability to perform basic mathematical functions/calculations.
- Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
- Proven attentiveness to detail coupled with problem analysis and resolution skills.
- Ability to sit and/or alternate between sitting and standing at will.
- Ability to use a keyboard to enter text or data into a computer.
- Ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.)
Benefits
- Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
- Paid time off and paid holidays
- 401K match
- Profit Sharing
- Tuition reimbursement and employee development.
- Annual Safety Shoe Reimbursement
- Employee Discount on products
- Access to a variety of trainings for personal development
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