SMB Account Executive at Zendesk focused on driving B2B sales and relationships through AI solutions. Responsible for acquiring new customers and increasing SMB account growth in Mexico City or State.
About the role
- Account Director managing local market social strategy and client relationships for Ford in Italy. Leading a team in Rome to deliver social-first content based on market insights in collaboration with Ford Europe teams.
Responsibilities
- Lead the local market social strategy and client relationship for Ford in Italy
- Work with Italian clients to deliver social strategy in their market
- Lead a small team of freelancers on the ground in Rome
- Collaborate with the wider Ford Europe account team
Requirements
- 4+ years of experience in a Client Services role in an agency setting
- Italian native speaker
- Fluent in English
- Passionate about improving client experience and relationship development
- Understanding of social-first delivery (strategy, creative, media, and management)
- Good understanding of project management principles
- Proven track record of retaining, developing, and growing accounts
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