Analista Técnico de CRM handling CRM objects, flows and SQL queries for data analysis. Collaborating closely with sales, marketing, and CX teams while ensuring data quality and integrating APIs.
About the role
- Customer Success Manager at Behavox ensuring zero churn, expanding business with large enterprise clients, and driving customer satisfaction and ROI across services.
Responsibilities
- EXPAND accounts and generate additional revenue within their book of business
- REDUCE churn and retain accounts by increasing customer satisfaction
- PRIORITIZE strategically to provide customer analysis and activity plans
- SOLVE problems whilst applying highly customer-centric practices
- WORK across departments (PMs, PMs, AE) to champion for clients
Requirements
- A deep and genuine interest in Behavox as demonstrated by a connection to its mission, marketplace and/or technologies
- Knowledge of managing relationships with financial services companies, Enterprise, or large corporations - leading change management efforts and driving customer accountability
- Skilled at working with Enterprise, high touch, clients with a BoB of < 10 clients valued higher than $250k
- Skilled at identifying revenue opportunities, devising account plans, and negotiating expansion opportunities
- Skilled in clear and concise communication (written/spoken) with team members/internal stakeholders and external counterparts, especially at executive level.
Benefits
- A truly global mission with a passionate community in locations all over the world
- Huge impact and learning potential as our aspirations require bold innovation
- Highly competitive compensation with 100% bonus pay already integrated
- Benefits include fully covered health coverage for employee and family
- Generous time-off policy and flexible work schedule
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Join Aareon's trainee programme in Support, Customer Success Management, and Consulting for real estate SaaS solutions. Gain practical experience and insights into key departments of the company.
Customer Success Manager at AssistIQ responsible for customer relationships and product usage in healthcare technology. Collaborating cross - functionally to drive customer value and retention.
Airline Customer Success Advisor at BlueLink supporting customers in a multicultural environment in Prague. Engaging with airline services and providing customer assistance across various channels.
Customer Success Manager helping clients derive value from data at KNIME. Focus on building strong relationships and supporting clients throughout their journey.
Customer Success Manager enhancing customer engagement through tailored onboarding and support at a health tech company. Focused on B2B and B2B2C customer education and satisfaction.
Omnichannel Customer Engagement Lead driving strategic development in digital healthcare engagement and optimizing customer engagement initiatives. Collaborating across teams to enhance patient and healthcare professional interactions.
Customer Success Executive focused on retaining and nurturing client relationships. Delivering excellent customer service and identifying upsell opportunities with CV - Library products.
Senior Customer Success Manager at Wunder Mobility managing strategic accounts and system automation. Overseeing workflows and tech stack optimization in a dynamic customer success environment.
Release Manager coordinating releases for Microsoft Dynamics 365 platforms. Ensuring seamless and secure deployments across key business units in a hybrid work environment.