CRM & Growth Manager at Kess Berlin focusing on customer relationship management and growth strategies through digital marketing campaigns. Collaborating with teams to analyze KPIs and optimize customer engagement.
About the role
- Join Aareon's trainee programme in Support, Customer Success Management, and Consulting for real estate SaaS solutions. Gain practical experience and insights into key departments of the company.
Responsibilities
- You’ll get to know all the key departments in the field – Support, Customer Success Management and Consulting – to build a solid foundation of knowledge and discover where your individual strengths lie.
- On-the-job training: Insights into all relevant areas and targeted skills development – practical and varied
- You’ll go through the main part of your programme in Support – here you’ll gain comprehensive knowledge that’s essential for your further understanding and development in CSM and Consulting
- You’ll learn how we ensure the success and satisfaction of our customers through ongoing support and advice
- You’ll assist in analysing and optimising business processes in the housing industry
- You’ll work with various Aareon products (Wodis, Axera, Wowinex) – an ideal way to get an overview of our portfolio
- You’ll take on your own tasks and projects – actively contributing from the start instead of just watching
- Open communication, informal culture, and working as equals with specialists and managers
- A personal mentor and a buddy will support you in your professional and personal development
Requirements
- Completed vocational training (e.g. real estate agent, management assistant for digitalisation management) or a degree in real estate or a related field
- Initial experience through internships, student jobs or starting a career is desirable, but not essential
- Knowledge of, or first insights into, the housing industry
- Strong communication skills, openness and a confident manner
- Interest in intercultural collaboration and an inclusive, diverse working environment
- Enthusiasm for modern, agile working methods and an open-minded attitude
- Very good German and English skills
Benefits
- 30 days’ holiday plus time off on 24 and 31 December
- Flexible working hours and mobile working for a good work-life balance
- A secure job in a growing IT sector
- Individual training opportunities and career prospects
- JobRad – for a healthy and sustainable commute
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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