HR People Operations Specialist overseeing workforce operations across Groveport, OH fulfillment centers. Ensuring employee experience and operational excellence in staffing and HR coordination.
About the role
- HR Advisor managing employee relations and labor activities at Puget Sound Energy. Conducting investigations, coaching, and ensuring compliance with employee/labor relations policies.
Responsibilities
- Resolves employee/labor relations issues of lower to moderate complexity working under the guidance of Manager HR, Manager Workforce Planning and the Labor Relations Program Manager
- Conducts thorough investigations, presents findings, makes suggestions to resolve complaints
- Ensures compliance with local, state, and federal employment laws and regulations
- Researches, documents and coordinates efforts associated with labor contract arbitrations, grievances, administration of discipline and labor/management meetings
- Participates in the implementation of HR programs, processes, and other initiatives as assigned to build management capabilities in such areas as performance management and effective feedback
- Builds tools and resources to support management effectiveness
- Educates employees about company policies and guidelines, including compensation, benefits, leaves of absence, terminations, job postings, new employee orientation, training programs, and personnel records and transactions
- Increases understanding and consistent application of company policies, procedures and practices through training, coaching, one-on-one communication and policy and contract interpretation
- Guides employees and managers accordingly, including directing them to the location of relevant information and tools to assist them
- Reviews and responds to unemployment claims
- Requires ability to drive to multiple work locations within PSE’s service territory as needed to meet with employees, supervisors, and managers
- Delivers HR or management related training programs as required
- Performs other duties as assigned
Requirements
- Bachelor’s degree in related field and/or equivalent combination of education and work experience
- Strong demonstration of high ethics and ability to maintain confidentiality
- General understanding of local, state, and federal employment law
- Ability to objectively coach employees and management through complex, difficult, and emotional issues
- Proven customer relations skills including problem solving and conflict resolution
- Excellent communications skills (oral, written, listening)
- Ability to work both independently and as part of a team
- Ability to work in a fast-paced and changing environment
- Strong analytical and problem solving skills
- Group presentation and facilitation skills
- Ability to coach, mentor and influence others
- Ability to organize and prioritize work
- Proficient in using Outlook, Excel, Word, and PowerPoint (Microsoft software)
Benefits
- medical, dental, vision, basic life, and short- and long-term disability insurance
- additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP)
- a 401(k) investment option and a cash balance retirement plan
- Paid Time Off (PTO) and Paid Holidays throughout the calendar year
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