HR Assistant providing administrative support for recruitment and managing employee records at a leading economic consulting firm. Engaging with HR projects and employee onboarding processes in a hybrid work environment.
About the role
- Manager, Employee & Labor Relations at Johnson & Johnson focused on fostering a compliant and high-performing workplace. Collaborating with HR Business Partners and Legal to address employee relations.
Responsibilities
- Serve as a trusted advisor to leaders and HR partners on complex employee relations, performance management, conduct, attendance, and policy interpretation issues
- Lead and/or support impartial workplace investigations (e.g., harassment, discrimination, retaliation, code of conduct), including planning, interviews, documentation, findings, and recommendations
- Partner with Legal and HR to assess risk, ensure consistency, and support sound decision-making, including disciplinary actions and terminations
- Develop and drive proactive ER strategies (trend analysis, root cause, preventative action plans) to strengthen engagement and reduce repeat issues
- Design and deliver manager enablement (training, toolkits, coaching) on ER fundamentals, difficult conversations, documentation, and respectful workplace expectations
- Coach and train junior colleagues on ER fundamentals, investigation best practices, documentation standards, and effective case management
- Lead ERLR projects and workstreams (e.g., policy updates, process enhancements, training initiatives, case management optimization) from scoping through implementation and change adoption
- Identify trends and make recommendations on continuous improvement opportunities to enhance the employee experience, strengthen leader capability, and improve ER process consistency
- Maintain case management records, ensure timely resolution, and produce dashboards/insights for HR and business stakeholders
- Partner with Centers of Expertise (Total Rewards, Talent, Security, EHS) on cross-functional matters impacting employee experience and compliance
- Help ensure practices align with applicable federal, state, and local employment laws and company policies
Requirements
- A minimum of a bachelor’s degree is required (HR, Industrial Relations, Business, or related field preferred)
- 6+ years of progressive experience in employee relations, HR investigations, and/or HRBP roles with significant ER scope
- Working knowledge of employment laws and ER best practices (e.g., Title VII, ADA/ADAAA, ADEA, FMLA, and wage and hour considerations)
- Demonstrated experience conducting investigations and writing clear, objective documentation
- Strong coaching and influencing skills with the ability to advise senior leaders and navigate sensitive situations with discretion
- Excellent communication skills (verbal, written, and presentation) and comfort facilitating difficult conversations
- Analytical mindset with ability to identify trends, assess risk, and recommend practical solutions
- Ability to work independently while managing multiple priorities, meeting deadlines, and operating effectively in a high-volume, fast-paced, matrixed environment
- Experience supporting ER in complex environments (e.g., multi-site operations, matrixed organizations) and partnering with cross-functional stakeholders is preferred
- Experience leading ER-related projects and change initiatives (e.g., policy/process improvements, training rollouts, case management enhancements) is preferred
- Experience in highly regulated industries (e.g., healthcare, pharmaceuticals, medical devices, consumer health, manufacturing) is preferred
- Prior use of HR case management tools (e.g., ServiceNow, HRIS ticketing systems) and comfort producing metrics and insights is preferred
- Professional certifications such as SHRM-CP/SHRM-SCP, PHR/SPHR, or similar are preferred.
Benefits
- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for Colorado 48 hours, for Washington 56 hours
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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