Account Associate I handling customer relations and retention strategies at WM. Engaging with small/medium business clients to enhance service satisfaction and performance.
About the role
- Account Executive acquiring new customers and managing sales pipeline in B2B SaaS sector. Building relationships with stakeholders and enhancing business visibility in the Mumbai region.
Responsibilities
- Build relationships with key stakeholders and industry influencers throughout the Mumbai region
- Deliver sales targets by focusing on new customer acquisition
- Proactively build and manage a pipeline, working with strategic accounts and constantly developing new opportunities
- Actively contribute to the execution of the sales and marketing strategy for the Mumbai region
- Take part in arranging M&A Community events, enhancing Ideals' visibility
- Deliver compelling product presentations to clients
- Structure, negotiate, and close deals
- Consistently share insights and provide updates to customers
- Provide relevant customer feedback to the product development and management teams
- Collaborate with Customer Success and Inside Sales to grow customer satisfaction and the company’s revenue
Requirements
- 2+ years of experience in a full 360 – from origination to closing – within B2B or professional services sector
- Experience in high-velocity sales environments
- A track record of successfully managing pipelines and closing deals
- Exceptional business communication skills to structure persuasive pitches and navigate client discovery
- Fluency in English (B2 minimum)
- Nice to have: SaaS, Financial or Fintech industries background
Benefits
- Remote-first flexibility to shape your ideal workday
- Home workplace budget
- Co-working expense coverage
- Individual IT budget for extra equipment
- Top-tier tech and AI-powered tools
- Access to Ideals Academy with numerous courses
- Investment in external learning and development activities
- Guidance in Personal Development Plan creation
- Professional literature and subscriptions coverage
- Support of your passion as a speaker or writer
- Internal talent mobility opportunities
- Tailored Wellness Package for your physical and mental health
- Funding for sports competitions
- 20 business days of paid time off per year
- Paid health-related time-off
- Team-building offline and online events
- Budget for meetups with your local team
- Generous internal referral program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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