Account Associate I handling customer relations and retention strategies at WM. Engaging with small/medium business clients to enhance service satisfaction and performance.
About the role
- Software Account Executive focusing on client engagement and growth for Thryv's SaaS solutions. Working remotely with a focus on sales strategy and operational excellence in a dynamic team.
Responsibilities
- Help grow local business market share
- Defend small business America and the American Dream
- Work with existing clients and hunt for new business
- Become SaaS (software as a service) experts
- Receive world-class training
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
Requirements
- 4+ years of related sales experience (7+ years is preferred)
- 3+ years of experience in an (outbound) full sales cycle role is required
- Experience in a SaaS role or company is preferred, but not required
- The ideal candidate will have experience in Enterprise-level sales (not a requirement)
- Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate degree (or international equivalent) or equivalent experience required
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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