Insight Account Director responsible for scaling social intelligence and audience analytics engagements. Leading insights for UK and EMEA medical education clients in a global agency setting.
Responsibilities
Serve as the senior strategic lead on complex, high impact social intelligence and insights engagements, defining approach, methodology, and narrative
Act as a senior client partner, building trusted relationships and advising clients on how insights connect to broader business and brand strategy
Own delivery excellence across engagements-ensuring insight quality, strategic relevance, and executive ready storytelling
Provide senior oversight across multiple concurrent projects, stepping in as needed to guide teams through ambiguity or complexity
Lead and grow a significant book of Integrated Intelligence business, with accountability for forecasting, profitability, and resourcing
Identify and drive organic growth, renewals, and new revenue opportunities in partnership with senior leadership
Set direction, standards, and best practices for social intelligence and insight work across the team
Lead, coach, and develop managers and senior individual contributors-building a strong talent pipeline and culture of excellence
Partner cross functionally with Medical, Communications, Advertising, Creative, and Analytics leaders across the Real Chemistry network
Requirements
5+ years of experience across analytics, insights, strategy, or medical education, with significant agency experience
Demonstrated leadership experience managing senior clients, complex scopes, and high value accounts
Deep, hands on expertise in social listening, digital analytics, and insight generation, with the ability to translate signals into strategic action
Demonstrable interest in innovation, adopting the latest research innovations
Strong understanding of the pharma, healthcare, and life sciences landscape, including UK/EU regulatory considerations
Commercial acumen, with experience managing budgets, forecasting, resourcing, and revenue growth
Advanced storytelling and presentation skills-comfortable delivering insights to senior and executive audiences
High comfort operating in ambiguity, setting direction, and driving outcomes without heavy oversight
Benefits
Free snacks to keep you running all day long
Generous holiday and paid time off
Options for private medical, dental, and vision plans
Support in saving for the future
Mental wellness coaching and support
Access to more than 13,000 online classes with LinkedIn Learning
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