About the role

Manager of Sales Development leading strategies for enterprise accounts at Ramp. Driving growth through effective SDR management and robust sales processes.

Responsibilities

Build and scale the enterprise SDR management function — defining team structure, playbooks, and processes for a named-account, book-of-business motion
Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual SDRs to ensure key performance metrics are met
Hire and train new SDRs on Ramp's product, enterprise buyer personas, competition, and tools through various methods (ie. role-plays)
Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on time management, objection handling, enterprise prospecting tactics, and active listening skills
Coach SDRs on complex, multi-threaded enterprise outbound — including account research, executive messaging, and strategic pipeline generation
Strategize with enterprise AEs, sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
Report on team performance and forecast to senior leadership
Improve team output and efficiency over time by optimizing systems and processes
Establish a library of prospecting resources for the enterprise SDR team
Represent the Enterprise Sales Development team cross-functionally with leaders of other departments

Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
Minimum of 4 years of experience building and leading sales development teams with a proven track record of exceeding goal
Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
Experience managing or selling into enterprise accounts with complex, longer sales cycles
A passion and excitement for hiring, with a thoughtful approach to team planning and development
Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills