Sales Development Manager leading and coaching a high-performing SDR team at ModMed. Responsible for driving pipeline growth through innovative sales strategies and effective team management.
Responsibilities
Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning
Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs)
Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives
Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads
Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects
Conduct regular one-on-one meetings to review call activity, written communications, and performance data
Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements
Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals
Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff
Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making
Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness
Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment
Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas
Foster ongoing learning through coaching, team meetings, and skill development initiatives
Build a motivating team culture through recognition, communication, and engagement
Maintain visibility into team performance through dashboards and reporting
Forecast SDR pipeline contribution and adjust strategies to address gaps
Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership
Requirements
Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred)
Equivalent professional experience is accepted in lieu of a degree
Ongoing professional development in sales leadership, management, or revenue operations is a plus
Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred
Excellent verbal and written communication skills
Proven experience leading, coaching, and developing sales or sales development teams
Results-oriented with a track record of meeting or exceeding goals
Strong organizational and time-management skills
Benefits
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits
Flexible Spending Account and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch
Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
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