Customer Operations Specialist responsible for managing customer relations and troubleshooting issues for ASSA ABLOY. Ensuring efficient communication and service delivery for major customers.
About the role
- Provides business support for Navy Federal’s technology and operations as part of SkillBridge program. Engages in collaborative learning while developing technical and soft skills.
Responsibilities
- To offer eligible Service Members currently approved to participate in the DoW SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal’s business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education.
- Participate in a collaborative, team driven network, and interact with multiple departments.
- Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities.
- Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.
Requirements
- Ability to work independently and in a team environment.
- Entry level knowledge of real estate systems and processes
- Advanced research, analytical, and problem-solving skills
- Advanced skill applying research and interpretation of findings to respond to requests for information
- Advanced skill exercising initiative and using good judgment to make sound decisions
- Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations.
- Advanced skill navigating multiple screens and PC applications and adapting to new technologies
- Advanced verbal and written communication skills
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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