🌟 Redefining short-run packaging! Prioritizing your needs with unparalleled flexibility, cutting-edge tech, & innovative approaches.
Let your brand shine with Prinova! 📦✨

Prinova

Browse and apply for open jobs at Prinova.

customer-support

Prinova is a flexible packaging and label solutions company that provides custom pouches, shrink sleeves, and labels for consumer brands. It offers short-run and no-minimum orders, fast turnaround (5–15 days), digital and offset printing, variable-data printing and design support to help small and large brands launch and iterate packaging quickly. Prinova serves industries such as pharmaceuticals, cosmetics, FMCG, nutraceuticals, electronics and pet food and emphasizes state-of-the-art printing technology, customization and speed-to-market from its Chennai base.

🌟 Redefining short-run packaging! Prioritizing your needs with unparalleled flexibility, cutting-edge tech, & innovative approaches. Let your brand shine with Prinova! 📦✨

• Take, confirm, and accurately input customer sales orders and purchase orders.
• Support purchasing activities for assigned product categories and liaise with global purchasing teams to ensure timely procurement.
• Prepare and issue price quotations and assist with tender documents and contract renewals in collaboration with Product Management and the sales team.
• Support lead qualification and assist sales representatives with follow‑ups on quotes, opportunities, and sample requests.
• Act as a key point of contact for customer queries, ensuring timely and professional responses.
• Monitor customer accounts and coordinate closely with sales, purchasing, logistics, quality, and finance teams to ensure smooth order fulfilment.
• Manage product sample requests, including arranging shipments, handling samples in the office, and liaising with warehouses.
• Provide customers with requested quality documentation and liaise with the Quality team as required.
• Monitor shipments and proactively communicate any customer issues, delays, or operational changes to the sales team.
• Review and monitor stock levels for key accounts to ensure sufficient inventory to meet contractual obligations.
• Maintain accurate and up‑to‑date records in the CRM system, including opportunities, quotations, and account data.
• Support Finance with new customer set‑ups and credit limit updates.
• Produce reports for senior management and provide general administrative support, including arranging travel when required.

Sales/Purchasing Support Specialist – Mat Cover

Sales or Purchasing Support Specialist managing day-to-day commercial operations at Prinova. Collaborating with sales, purchasing, logistics, and finance teams in a fast-paced environment.

Sales/Purchasing Support Specialist

Sales/Purchasing Support Specialist joining Prinova's commercial team to support order processing and customer coordination. Collaborating with various teams in a fast-paced environment.

product-manager

• Provide commercial and operational support to the Product Management and Sales teams
• Act as a key link between Commercial, Logistics, Quality, Accounts, and Marketing functions
• Support contract and pricing management, quotations, stock planning, and customer coordination
• Contribute to new product development, market research, and commercial opportunities
• Review all contract balances and expired contracts
• Highlight contracts without follow on agreements and work with the Commercial team
• Manage inbox responsibilities by checking the primary, secondary, and tertiary Product Management inboxes
• Prepare and issue quotations directly to sales teams and customers
• Calculate forward stock positions and stock limits
• Liaise with the Logistics department to ensure accurate allocations, export shipments, and imports
• Allocate products across different entities as required
• Maintain and manage customer records across multiple accounts
• Confirm customer orders promptly and accurately
• Prepare quotations and support the preparation of customer tenders
• Assist with lead qualification and identification of additional commercial opportunities
• Monitor shipments and liaise with suppliers regarding pending purchase orders
• Provide market price updates for the Sales team
• Liaise with Quality and Accounts teams regarding customer requests
• Research products, regions, brands, and by‑products along with the Marketing team
• Conduct research on companies, products, and market information, reporting findings back to the Product Manager
• Travel with Product Managers and Sales teams for customer visits as required
• Undertake any other duties as reasonably required by management

Junior Product Manager

Junior Product Manager at Prinova providing commercial and operational support across various functions. A role involving contract management, product development, and operational coordination in London.

• Taking, confirming and inputting customer orders
• Monitoring customers and liaising closely with commercial, logistics and quality departments
• Inputting purchase orders
• Dealing with customer queries and responding in a timely manner
• Sending requested quality documents to customers and liaising with the Quality team when necessary
• Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses
• Sending price quotes to customers, liaising with the Product Management team and collecting necessary information
• Assisting with lead qualification
• Arranging and following up on samples
• Logging opportunities and quotes in the CRM system
• Supporting sales reps with follow ups on open quotes, opportunities and sample requests
• Updating CRM data to ensure sales reps have accurate and up to date information
• Assisting with the preparation of tender documents or contract renewals
• Acting as the first point of contact for internal requests on behalf of the sales team
• Ensuring sales reps are informed of any customer issues, delays or operational changes
• Liaising with the Finance team on the creation of new customers and the updating/uplifting of credit limits
• Monitoring shipments to customers when necessary and ensuring high levels of customer service
• Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts
• Producing reports for senior managers
• Making travel arrangements for senior managers and, as required, for members of the commercial team

Sales Support Specialist, French Speaker

Sales Support Specialist aiding Prinova's commercial team in Barcelona. Managing customer orders and ensuring high levels of customer service in a fast-paced environment.

supply-chain

• Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier.
• Liaison with customers, warehouses, and carriers.
• Input of correct information onto internal system, to create forward allocations and warehouse instructions.
• Invoicing customers promptly, with correct VAT calculated.
• Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.).
• Handling enquiries, complaints and other aspects of customer service as required.
• Monthly stock reconciliations and handling follow-on enquiries from the finance department.
• Handling non-conformances.
• Occasional on-site inspection of warehouses.
• Processing charges invoices from warehouses, forwarders, and other suppliers.
• Project work.
• When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences.

Logistics Coordinator

Logistics Coordinator for a global supplier of ingredients managing daily operations including deliveries, customer care, and project work. Role includes liaising with customers and preparing shipping documents.

Sales Support Specialist – French Speaker

Sales Support Specialist supporting the commercial team in daily tasks related to sales support at a leading ingredients supplier. Focus on customer service and collaboration with various departments.

• Taking, confirming and inputting customer orders
• Monitoring customers and liaising closely with commercial, logistics and quality departments
• Inputting purchase orders
• Dealing with customer queries and responding in a timely manner
• Sending requested quality documents to customers and liaising with the Quality team when necessary
• Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses
• Sending price quotes to customers, liaising with the Product Management team and collecting necessary information
• Assisting with lead qualification
• Arranging and following up on samples
• Logging opportunities and quotes in the CRM system
• Supporting sales reps with follow-ups on open quotes, opportunities and sample requests
• Updating CRM data to ensure sales reps have accurate and up-to-date information
• Assisting with the preparation of tender documents or contract renewals
• Acting as the first point of contact for internal requests on behalf of the sales team
• Ensuring sales reps are informed of any customer issues, delays or operational changes
• Liaising with the Finance team on the creation of new customers and the updating/uplifting of credit limits
• Monitoring shipments to customers when necessary and ensuring high levels of customer service
• Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts
• Producing reports for senior managers
• Making travel arrangements for senior managers and, as required, for members of the commercial team
• Any other task at manager’s discretion

Sales Support Specialist

Sales Support Specialist role at Prinova focusing on supporting commercial teams and enhancing customer experience. Involves coordination with logistics, sales, and quality departments for order management.

Prinova

About the company

Open jobs

7 jobs found

Sales/Purchasing Support Specialist – Mat Cover

Prinova

Sales/Purchasing Support Specialist

Prinova

Junior Product Manager

Prinova

Sales Support Specialist, French Speaker

Prinova

Logistics Coordinator

Prinova

Sales Support Specialist – French Speaker

Prinova

Sales Support Specialist

Prinova