Working Student in Customer Service and Sales at a dynamic telecommunications company providing support to clients like Deutsche Telekom and Vodafone. Engage in multi - channel communication and customer satisfaction.
About the role
- Sales Specialist focused on developing a dedicated sales pipeline and collaborating with team members at DeepL. Leveraging expertise in SaaS/AI sales and maintaining client relations in a hybrid work environment.
Responsibilities
- Serve as the product subject matter expert for our agentic offering, maintaining comprehensive knowledge of the product roadmap, technical capabilities, and value proposition.
- Develop and maintain in-depth understanding of the agentic market, competitive landscape, and key industry trends to effectively position our solution in client discussions.
- Provide regular, structured client feedback and insights to the Product Team.
- Build, qualify, and progress a dedicated agentic pipeline by supporting Account Managers.
- Collaborate with and educate multiple stakeholders on how to identify, qualify, and articulate the value of agentic solutions to their clients.
- Work effectively with cross-functional teams to ensure a seamless client experience.
Requirements
- 5 years + selling in SaaS/AI sales environment, specialist experience preferred.
- Self-motivated, resourceful, and capable of working with a high degree of autonomy.
- Highly adaptable and comfortable working in a fast-paced, dynamic environment.
- Demonstrated ability to collaborate with multiple internal and external stakeholders.
- Strong interest in and ability to quickly understand the value proposition and technical concepts of AI, machine learning, or agentic technology.
- Entrepreneurial mindset with the ability to take initiative and drive results independently.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving capabilities.
- Collaborative approach with the ability to work effectively across different teams and cultures.
Benefits
- Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities.
- Open communication, regular feedback: we value the importance of clear, honest communication.
- Hybrid work, flexible hours: we offer a hybrid work schedule.
- Regular in-person team events: we bond over vibrant events that are as unique as our team.
- Monthly full-day hacking sessions: every month, we have Hack Fridays.
- 30 days of annual leave: with 30 days off (excluding public holidays) and access to mental health resources.
- Virtual Shares: An ownership mindset in every role.
- Competitive benefits: We've crafted it to reflect the diversity of our team and tailored it to align with your unique location.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer service representative for Deutsche Telekom and Vodafone inquiries in Aachen. Providing support and multichannel communication while ensuring customer satisfaction.
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