Working Student in Customer Service and Sales at a dynamic telecommunications company providing support to clients like Deutsche Telekom and Vodafone. Engage in multi-channel communication and customer satisfaction.
Responsibilities
Customer support and communication: First point of contact for existing customers of Deutsche Telekom and Vodafone
Advisory & support: Answer questions, resolve issues and delight customers — transparently, always service-oriented and with an eye for sales opportunities
Value-driven sales: Whether through contract optimization or closing new contracts, you provide sustainable, pressure-free advice aimed at achieving long-term customer satisfaction
Multichannel communication: Whether via chat, e-mail or phone — you communicate professionally, friendly and clearly
Requirements
Student: You are an enrolled student and can support us for at least 12 hours per week
Communication talent, empathy & helpfulness: You recognize what customers need and find tailored solutions
Reliability & self-organization: You keep track even in stressful situations and work dependably
Language skills: Very good German skills, both spoken and written, are essential for this position
Experience not required — motivation counts!
Benefits
Attractive pay: On average €14.50–€15.00 including a performance-related bonus, plus uncapped sales commission
Secure position in a growing company with a permanent contract
Pleasant working environment with team spirit, a relaxed atmosphere and a positive vibe
Comprehensive onboarding: Structured, paid training so you start well prepared
Room to shape your role through personal responsibility, flat hierarchies and short decision-making processes
Hybrid work after the probationary period for increased flexibility
Attractive benefits such as a subsidy for the Deutschlandticket (public transport pass), employee discounts, snacks & drinks and much more!
Job title
Working Student – Customer Service (Support & Sales)
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