Account Associate I handling customer relations and retention strategies at WM. Engaging with small/medium business clients to enhance service satisfaction and performance.
About the role
- B2B Sales Manager responsible for ownership and growth of high-volume business portfolio. Driving revenue while building a team in a hybrid role based in Denver.
Responsibilities
- Establish and maintain relationships with marketing executives within all asset classes and sectors of our targeted markets.
- Drive event sponsorship sales by conducting in-depth research to source & confirm participation of sponsors for our commercial real estate conferences.
- Assist event production department in an effort to build sponsor-friendly programs that ultimately align with the interest of Bisnow’s client base.
- Constantly brainstorm fresh and relevant topic ideas to adapt to trends within the industry.
- Understand both individual and larger team KPIs and position yourself to hit, if not exceed said KPIs on a daily, weekly and monthly basis.
- Document daily activities in Salesforce CRM.
- Work closely with the sales team to accelerate our sales cycle and to extend reach into target accounts.
- Work with a positive, cross functional team on an everyday basis to make certain of successful sponsorship, marketing and financial performance of these events.
- Participate with enthusiasm in all events, activities and training sessions that are asked of you by your DOJO (office) leader.
- Attend and emcee all events in your market
- Develop a deep understanding of what is happening in the marketplace at all times and how to deliver value to our partners
- Become an expert on the Bisnow platform so to be able to best advise our partners on which products will deliver the most value
- Investigate and resolve client concerns
- Prospect potential strategic partners (advertisers and sponsors), for both Bisnow’s online and offline platforms
- Manage and own strategic sales cycles while continually focusing on client goals and company success metrics
Requirements
- 3 - 5 years of direct B2B outside sales experience - preferably in Commercial Real Estate or Advertising Sales
- Innate hustle, raw intelligence and infectious enthusiasm.
- Ability to demonstrate an entrepreneurial yet disciplined mindset, creative yet organized work-ethic and an ambitious yet humble attitude.
- Demonstrated experience excelling in a group or team environment of any sort.
- Ability to remain receptive to feedback and open, constructive criticism.
- Capability to work in a high-energy, fast-paced, frequently-changing sales environment.
- A “never give up attitude”, positive mental state of mind and strong desire to be challenged on a daily basis. Rejection will come frequently, failures will be commonplace and the odds will be stacked against you and the sales executive you are supporting. If this sounds daunting, the role is not for you. If it sounds challenging and you like the idea of getting knocked down so that you can get back up, great. So do we.
- Strong intellectual curiosity. We don’t believe we are perfect and we certainly don’t like to rest on our laurels when we do get things right. Our inside sales associates will need to meet with other firms to learn and expand their horizons and ultimately improve and further develop our processes to ensure continuous innovation.
- Problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment.
- You have a consistent track record of identifying customer needs and successfully implementing solutions.
- A natural relationship builder and hunter who loves closing deals.
Benefits
- Competitive compensation structure including base salary + uncapped commission & bonuses!
- Medical, Dental and Vision Insurance
- Short and Long Term Disability Insurance - includes maternity and paternity leaves as well
- 401K
- Flexible Spending Account
- Health Savings Account
- Dependent Care Account
- Unlimited Vacation Days
- 7 days paid sick leave
- 9 paid Holidays
- Referral Bonus Program
- Pet Friendly Offices
- You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate).
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