Account Associate I handling customer relations and retention strategies at WM. Engaging with small/medium business clients to enhance service satisfaction and performance.
About the role
- B2B Sales Executive selling AT&T’s mobility solutions to businesses. Focused on generating new revenue through hunting and prospecting in a defined territory.
Responsibilities
- Sales employees will concentrate on acquiring new business and conducting customer visits in the field.
- When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
- Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
- Understand the communication and technology needs of small and mid-sized business customers.
- Present tailored growth opportunities and efficiencies to both current and potential clients.
- Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
- Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
- Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
- Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.
Requirements
- 2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales.
- Strong ability to network and negotiate effectively.
- Must have a valid driver’s license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market.
- Demonstrated ability to meet and/or exceed assigned sales targets.
Benefits
- Competitive Base Salary
- Performance Based Commission
- Paid Training
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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