Account Associate I handling customer relations and retention strategies at WM. Engaging with small/medium business clients to enhance service satisfaction and performance.
About the role
- Account Executive supporting German-speaking SMBs with ad sales in Barcelona. Enjoy a hybrid role, expert coaching, and Mediterranean vibes while closing deals.
Responsibilities
- Proactively identify and prospect high-potential accounts through cold calls, emails, and lead follow-ups.
- Manage the full sales cycle, from the initial pitch through to closing the deal.
- Present tailored advertising strategies — including Video and Shopping ads — that align with client objectives.
- Maintain and expand a personal portfolio of clients to ensure long-term revenue growth.
- Translate data and insights into compelling narratives that demonstrate our value.
- Conduct regular meetings to review performance and uncover new upsell opportunities.
- Keep accurate records in Salesforce and collaborate closely with the lead generation team.
Requirements
- Native-level German (C2) and strong English (C1).
- Previous experience in digital ad sales or B2B account management.
- Proven ability to self-prospect, negotiate, and close deals with decision-makers.
- Strong experience with CRM tools (Salesforce preferred) and customer data analysis.
- Familiarity with platforms like Meta, Google Ads, or similar is a major plus.
- Goal-oriented, proactive, with a track record of meeting revenue targets.
Benefits
- Flexibility: Full-time, hybrid position in beautiful Barcelona (39 hours/week).
- Referral Rewards: Generous bonuses for referring talented candidates.
- Growth: Ongoing skill development, certifications, and specialized sales training.
- Support: Clear career paths supported by dedicated coaches and a motivating team.
Job title
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