Student client support and consulting role for French - speaking customers at Augletics GmbH. Involves phone support, email inquiries, and internal process improvement.
About the role
- Temp Customer Care Associate handling international customer inquiries for APM Monaco. Engage with customers via email and live chat while supporting after sales service inquiries.
Responsibilities
- **About the Role:**
- 5 months contract (Oct 2025 to Feb 2026)
- Office and home based
- 5-day work per week (Monday to Sunday)
- **Fluent English Speaker is a MUST**
- **Responsibilities:**
- Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
- Liaise with Logistics, After Sales Service and global boutiques on daily basis
- Follow up the offline store enquiries and complaints
- Other ad-hoc projects assigned by the manager
Requirements
- Minimum 2 years relevant experiences in customer service/ luxury retail field
- Proficient with MS Office
- **Good command of English**. French would be a bonus
- Able to work independently with minimal supervision
- Strong sales-oriented mindset
- Proactive, patient and committed
- Great communication and interpersonal skills
- Immediately available is highly preferred
Benefits
- **Why Join APM?**
- Global, Dynamic Team: Diverse and energetic workforce.
- Growth Opportunities: We support your professional development.
- Collaborative Culture: Teamwork and open communication.
- Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
- **Don't wait to join APM Monaco! Click on APPLY NOW!**
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
QS
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