Technical Developer/Support Specialist providing technical and developer support for Niagara based hardware and software solutions. Experienced in troubleshooting automation software and assisting developers.
About the role
- Customer Service Leader managing contract processes and customer satisfaction. Focused on pre- and post-contract administration for public and private accounts in Aero Services.
Responsibilities
- Provides the necessary support for pre- and post-contract administration and management
- Responsible for the profitability and customer satisfaction for assigned contracts
- Assure timely resolution of customer issues and customer satisfaction for assigned contracts
- Function as liaison between internal organizations and customers for assigned contracts.
Requirements
- Significant experience in the Services & Customer Contract Management
- Knowledge level is comparable to a Master's degree from an accredited university or college (or a Bachelor's degree with relevant experience)
- Execution-oriented in managing public customer accounts: able to navigate public-sector business models, organizational complexity, contractual requirements, and timeline constraints effectively.
Benefits
- Relocation Assistance Provided: No
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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