Product Support Specialist addressing product inquiries via tickets and live chats. Ensuring customer satisfaction and resolving technical issues in a fast - paced environment.
About the role
- Student client support and consulting role for French-speaking customers at Augletics GmbH. Involves phone support, email inquiries, and internal process improvement.
Responsibilities
- Support client (principalement par téléphone)
- Support par e-mail
- Conseil en ligne (visioconférence)
- Support interne et organisation
- Interface avec l’équipe technique
Requirements
- Français niveau natif
- Allemand ou anglais au minimum niveau B2, idéalement C1
- Orientation client
- Organisation et fiabilité
- Intérêt pour le sport ou les produits techniques
Benefits
- Un job étudiant intéressant avec 15 à 20 heures par semaine
- Une équipe jeune et motivée, avec une ambiance simple et directe
- Un produit premium, innovant, et un vrai marché en pleine croissance
- Des missions concrètes, avec beaucoup de contact client
- Une rémunération attractive et adaptée à ton profil
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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