Customer Experience Intern supporting regional customer experience via omni - channel support. Engaging customers with speed and empathy while collaborating with internal stakeholders.
About the role
- Talent Acquisition Support Specialist aiding in hiring and onboarding processes at Broadridge. Collaborate with recruiters and hiring managers while providing excellent candidate experience.
Responsibilities
- Assist with scheduling video calls and onsite interviews
- Perform background checks, drug screening, and finger printing requests for new hires and current associates (when applicable)
- Ensure all process documentation is kept up to date and complete
- Own the onboarding process, partnering with various Centers of Excellence, to ensure first class service for all new hires
- Liaison between recruiters, staffing agencies, hiring managers, and candidates
- Report and track candidate and new hire data to ensure accuracy across various systems
Requirements
- Associate degree or demonstrable experience preferred
- At least 1-2 years Recruiting experience is a plus
- Proficient in Microsoft Office 365 (Excel, Word)
- Strong customer/client service skills
- Ability to communicate (written and verbal) with all levels of organization, both internal and external
- Must be detailed oriented, have strong organizational skills, and understand the importance of process
- Must be able to work efficiently both independently and as a member of a team
- Ability to work with highly confidential information
- Ability to work in Deer Park, NY office 1-2 days per week
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
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Experience level
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Degree requirement
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