Customer Service Representative managing patient accounts at OrthoCarolina. Responsible for answering calls, assisting patients, and processing insurance claims.
Responsibilities
Answering and routing business office patient account phone calls
Assisting patients with account questions
Processing electronic insurance claims
Generating and analyzing custom claims reports
Processing of insurance claims for secondary payers
Processing credit card transactions and posting to patient accounts
Requirements
Customer Service Experience
Healthcare Experience
Health care and/or medical billing experience
Processing electronic insurance claims experience
Generating and analyzing claim report experience
Ability to process insurance claims for secondary payers
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