Senior Portfolio Manager leading global product portfolio management strategy at Bupa. Driving improvements in customer outcomes and commercial performance through cross-functional collaboration.
Responsibilities
Define and lead the global product portfolio management approach across all markets, driving increased revenue and profitability whilst exceeding customer needs
Lead the identification and delivery of enhancements to the global product portfolio in response to commercial opportunities, customer needs, and regulatory developments
Deliver regular product performance analysis, including dashboards and deep-dive reviews, to identify opportunities for improvement; and work collaboratively to deliver any recommended changes
Act as the team’s strategic lead on a major systems re-platforming programme, driving requirements that unlock product portfolio improvements and enable future customer-centric product innovation
Identify and execute opportunities to rationalise or migrate products at a global book level, improving customer experience and commercial performance
Ensure robust product oversight and governance, with clear processes, policies and controls in place; and regular reviews that support regulatory compliance and good customer outcomes
Oversee risk management for the Product & Proposition function, including monitoring, controlling, and resolving product-related risk incidents
Manage the Product Approval Process, ensuring tools, templates, and support are in place to enable effective decision-making across the business
Lead annual assessments to ensure our products continue to deliver fair value to target customers, and that any required actions are completed
Manage and develop a Product Governance and Risk Specialist, prioritising workload and supporting career growth in alignment with global and local strategic objectives
Requirements
Proven experience managing product portfolios, ideally across multiple regulated markets, driving commercial performance and enhancing customer outcomes
Strategic leadership skills with a track record of defining strategy, setting direction, and delivering cross-functional initiatives
Strong people management and coaching abilities
Excellent stakeholder engagement skills, with the confidence and credibility to influence at all levels, challenge constructively, and build lasting relationships
Clear and compelling communication and storytelling ability
Commercially astute with strong analytical and numerical skills, the ability to turn data into actionable insights, and excellent attention to detail
Sector experience in healthcare, insurance, or financial services preferred
Understanding of IPMI products and market trends
Benefits
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Onsite gyms or local discounts where no onsite gym available
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