Manager, Claims Operations leading claims operations and member service employees at USAA. Developing engaged employees and ensuring compliance in auto claims handling processes.

At USAA, our mission is more than just words – it’s the reason we do what we do.
Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice.
Take a look back at our history and you’ll see a strong track record of providing members with the highest level of care and support.
And we’re proud to continue helping them achieve better financial futures.
It’s that kind of dedication that’s helped us grow to more than 35,000 employees.
Share our passion for serving those who serve? Whether you’re connected to the military or not, we’re always looking for talented individuals to join our team.
Browse and apply for open jobs at USAA.
Manager, Claims Operations leading claims operations and member service employees at USAA. Developing engaged employees and ensuring compliance in auto claims handling processes.
Claims Litigation Manager Senior managing complex litigation and ensuring best - in - class member service at USAA. Focusing on compliance with state laws and regulations for auto contracts while leading a dedicated team.
Business Process Owner I coordinating activities for complex processes in USAA member communications. Focusing on performance improvement, risk management, and stakeholder communication.
Business Strategy and Planning Director leading Corporate Real Estate strategies at USAA. Utilizing real estate market analysis and influencing executive management to achieve organizational goals.
Risk Analyst Lead managing AI risk assessments for USAA, coordinating with multiple oversight teams and driving risk - based decision making. Mentoring junior team members and aggregating insights for leadership.
Director of Business and Data Analytics leading a team for USAA's Member Value operations. Providing data - driven insights to enhance member satisfaction through strategic analytics.
Director of Claims Operations managing service teams responsible for claims handling and compliance at USAA. Leading change management and driving operational strategies for exceptional member experiences.
Director of Claims Operations at USAA managing service teams for auto and property claims. Leading change management, compliance, and developing high - performance teams while achieving business results.
Director, Claims Operations managing member service teams for USAA, focusing on delivering effective claims solutions and compliance across multiple teams.
Instructional Designer Senior partnering with stakeholders to enhance learning for USAA employees. Developing and implementing strategic design initiatives to advance business goals in a hybrid work environment.
Lead Risk and Compliance training initiatives at USAA, focusing on regulatory compliance. Drive effective learning programs and assess training needs within a complex environment.
Instructional Designer II focusing on curriculum development for USAA's Claims Contact Center. Collaborating with Learning Performance Consultants to enhance employee performance through effective training.