Contact Center Executive managing leads generated from digital campaigns for Drevdom, specializing in commercial process optimization. Focused on qualifying opportunities through intensive phone engagement.
About the role
- Instructional Designer Senior partnering with stakeholders to enhance learning for USAA employees. Developing and implementing strategic design initiatives to advance business goals in a hybrid work environment.
Responsibilities
- Partner with business leaders and Learning Performance Consultants to gather and validate learning requirements
- Perform analyses, designs, and develops learning curriculum to improve performance of USAA employees
- Develops and implements strategic design initiatives and learning experiences that advance business goals
- Collaborates with cross-functional teams
- Develops tools and processes to measure effectiveness of curriculum solutions and learner performance
- Serves as a mentor and coach to peers and team members
Requirements
- Bachelor’s degree OR 4 years of related experience
- 6 years progressive work experience in complex instructional design projects
- Advanced skills in instructional design methodologies
- Experience with instructional authoring tools (i.e., Articulate Storyline 360)
- 4 years of experience with Learning Management Systems
- 4 years of experience creating and delivering multi-level learning assessments
- Exceptional communication, collaboration, and influencing skills
- Experience working in a fast-paced Agile learning organization
- US military experience through military service or a military spouse/domestic partner
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
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