Contact Center Executive managing leads generated from digital campaigns for Drevdom, specializing in commercial process optimization. Focused on qualifying opportunities through intensive phone engagement.
About the role
- Join Entel Chile as telephonic advisors providing support for fiber home services. Manage user inquiries and assist with technical support inquiries in Lima.
Responsibilities
- Recibir llamadas de usuarios Entel Chile y atender dudas, consultas sobre su servicio de fibra hogar.
Requirements
- Experiencia de 3 meses en soporte tecnico, atc, cross selling, etc por call center.
- Disponibilidad de trabajar 8h + 1h break en un rango Intermedio y descansar un día rotativo semanal.
- Facilidad de trabajar 1 mes presencial en Magdalena del Mar y luego desde casa hibrido (remoto 3 semanas y presencial 1 semana).
- Tener PC/Laptop para capacitaciones remotas y gestión hibrida al 2do mes.
Benefits
- Excelente clima y estabilidad laboral.
- Ingreso a planilla completa desde la firma de contrato.
- Bono de indicadores hasta S/. 300 mensual.
- Comisiones Ilimitadas por cierre de ventas (en caso aplique).
- Bono de capacitación.
- Capacitación híbrida.
- Comisiones por transferencias.
- Asignación familiar S/. 113 mensual (solo para PPFF).
- Beneficios corporativos con instituciones de salud, entretenimiento y educación.
- Línea de carrera con solo 3 meses de permanencia.
- Pagos quincenales y puntuales en el banco de tu preferencia.
- 2 gratificaciones anuales, CTS, vacaciones pagadas, seguro de salud para ti y tus familiares derechohabiente.
- Capacitaciones y mentorías constantes de parte de la operación de Entel, acompañamiento frecuente del área de formación y calidad.
- Programa de incentivos SER+, reconocimientos semanales y mensuales, y mucho más!
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