Assistant Store Manager at Swarovski, leading a team to provide exceptional customer service. Building customer loyalty and supporting operational targets in a luxury retail environment.
Responsibilities
Strive for excellence and go beyond in every customer interaction
Build a loyal portfolio of existing and new customers
Act as a role model, leading by example with passion and enthusiasm
Support recruitment, coach and motivate the team to drive the business
Support the implementation of the monthly service and sales plan, goals and targets
Facilitate the on-boarding of New Starters, in-store
Requirements
1-2 years’ experience working in a multi-cultural retail environment
Excellent eyes for details
Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
Leadership and coaching skills
Digital proficiency, learning agility and growth mindset
A winning personality to easily establish trustful relationships
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