Manager of Client Partnerships at Student Choice, strengthening relationships between clients and vendor partners. Responsible for identifying client needs and implementing strategies for satisfaction.
Responsibilities
Serve as a liaison between internal teams and partners ensuring alignment on goals, priorities, and objectives.
Manage the implementation and updating of credit union program changes in the loan origination system for all clients with all programs on the CampusDoor platform.
Plan, organize, and facilitate regularly scheduled meetings, including agenda preparation and management, documentation, and action-item tracking for all clients with all programs on the CampusDoor platform.
Engage partners with professionalism, maintaining strong working relationships and ensuring timely responses.
Provide partners with clear, concise, and accurate responses based on thorough analysis.
Track, monitor, and follow-up on deliverables to ensure completion and accountability.
Maintain structured documentation, records, and communication logs.
Identify process inefficiencies and recommend strategic improvements to enhance organizational effectiveness.
Support additional initiatives, special projects, and related responsibilities as assigned.
Requirements
Associate’s Degree/Bachelor’s Degree or equivalent work experience.
Student lending, financial aid, or credit union experience strongly preferred.
Experience in business, finance, marketing or economics, preferred.
Excellent relationship skills to build collaborative partnerships.
Customer-focused.
Strategic thinker and problem-solver.
Clear and articulate communicator with strong personal presence who establishes credibility with internal and external customers.
Self-motivated and able to track, prioritize, and ensure completion of multiple concurrent tasks.
Organized, with keen attention to detail and follow-up.
Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
Eloquent communication skills with confident, professional delivery.
Ability to communicate firmly and clearly when necessary.
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