Assistente Administrativo handling multichannel customer support for Grupo Tigre in a hybrid work setup. Responsibilities include service management and client communication across various platforms.
About the role
- Medical Admin Assistant at Sharp Rees-Stealy supporting patient appointments and providing clinical nursing services. Delivering high-quality customer service based on established practices and standards.
Responsibilities
- Represent Sharp Rees-Stealy by providing patients with appointments, information, and other operational support services for the assigned department.
- Provide clinical nursing support to the patients by demonstrating technical expertise and competence, within the established scope of practice.
- Provide a high level of customer service in a manner consistent with our Mission and Goals.
- Demonstrates clinical nursing skills, measured by providing direct patient care and successfully performing nursing tasks in assigned area.
- Uses universal precautions and demonstrates knowledge and practice of infection control policies and procedures.
- Ensures all medications are verified by licensed personnel before being administered.
- Listens to patients, collects pertinent information, recognizes the urgency of patient's problem and routes to providers as necessary.
Requirements
- Certification of completion of a Medical Assistant Program
- AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
- 1 Year MA experience in related clinical area - PREFERRED
- Experience in customer service, computer skills, and phones in an office setting - PREFERRED
- Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants - PREFERRED
- Hospital Corpsman (HM) - US Navy - PREFERRED
- Bilingual English/Spanish helpful
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
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