Inside Sales Specialist engaging customers and driving sales opportunities for Metrohm USA. Collaborating with Sales and Marketing teams to enhance customer experience.
Responsibilities
Engage customers via phone, email, and virtual meetings
Understand customer needs and recommend the right solutions
Provide product education and demos
Identify upsell and cross-sell opportunities
Develop and nurture leads through consultative conversations
Track customer interactions and opportunities in the CRM
Support customer satisfaction and onboarding
Participate in virtual events, webinars, and campaigns
Requirements
Bachelor’s degree in Chemistry or related field preferred
2+ years inside sales and/or industry-related sales experience preferred
Strong communication skills and customer-focused mindset
Ability to prospect, build rapport, and manage a large customer base
CRM experience preferred
Familiarity with analytical instrumentation a plus
Previous sales training (Miller Heiman – PSS/SS) preferred
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