Inside Laboratory Sales Specialist generating qualified leads for IDEXX's reference lab business through customer engagement and collaboration with sales teams.
About the role
- Coordenador Inside Sales managing B2B sales teams in the construction sector. Focused on strategic client acquisition and solutions delivery with high-performance sales processes.
Responsibilities
- Prospect for new clients and develop business opportunities in the B2B segment, focusing on the construction industry (wholesalers, retailers, home centers and e-commerce).
- Coordinate and develop the team of inside sales representatives (Inside Sales) and Key Accounts, ensuring alignment, productivity and high performance.
- Work strategically in both Hunter (new client acquisition) and Farmer (account maintenance and expansion) models, supporting the team in negotiations and strategic accounts.
- Identify and understand customer needs, guiding the team in presenting appropriate solutions from the POLAR portfolio for the construction industry.
- Develop, monitor and optimize the sales pipeline, using commercial methodologies to maximize conversion and results.
- Lead and support commercial meetings with new clients when necessary, acting as a technical and commercial point of reference.
- Ensure proper use of system tools (Salesforce / TOTVS), guaranteeing the recording of interactions, funnel tracking and generation of performance reports.
- Collaborate with the Commercial, Marketing, Operations and other departments, promoting alignment of strategies and execution of sales actions.
- Encourage flexibility in the commercial approach according to the customer profile, applying consultative selling techniques (e.g., SPIN Selling).
- Monitor and support the team in resolving customer requests and issues, ensuring agility, satisfaction, retention and expansion of the customer base.
Requirements
- Minimum of 3 years of experience in Inside Sales (IS).
- Proven experience managing sales teams, including recruiting, training and developing high-performance teams.
- Knowledge of negotiation methodologies (SPIN Selling, Challenger, etc.).
- Ability to motivate and develop teams with a focus on achieving exceptional results.
- Experience with Salesforce.
- Strong analytical skills.
- Strategic thinking and ability to develop and execute commercial strategies aligned with company objectives.
- Self-managing and autonomous, with strong organizational and planning skills.
- Proactive and team-oriented, able to work independently and collaboratively with other departments.
- Flexibility and adaptability to handle different customer profiles and situations.
- Excellent written and verbal communication skills, including the ability to present value propositions and conduct negotiations.
- Proactive profile, strongly results- and target-oriented, with problem-solving skills.
Benefits
- Birthday day off.
- Health insurance.
- Mental health program.
- Life insurance.
- Meal voucher.
- Total Pass (discounts on gyms/sports).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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