Responsible for consultative inside sales connecting client needs to financial solutions in a hybrid environment. Managing sales through various communication channels with a focus on excellence.
About the role
- Deputy Team Leader for Inside Sales managing team and customer relations at Sirius Facilities. Overseeing operations, product development, and strategic marketing efforts in Berlin.
Responsibilities
- Operational leadership & team development: leading, coaching and developing the Inside Sales team
- Active participation in day-to-day operations (inbound & outbound): handling customer inquiries by phone and email, managing escalations, and conducting proactive outbound sales calls to acquire new customers
- Interface & coordination: close collaboration with all relevant departments (including Marketing, Legal, Finance, Sales, Operations)
- Product Ownership (light): contributing to the ongoing development of the Virtual Office product
- Pricing & offer management: regular review and adjustment of pricing structures to ensure competitiveness and profitability
- Customer analysis & business development: analysing existing customers and opportunities to identify growth potential
- Marketing & promotion: developing and implementing targeted promotional campaigns together with the marketing team
- Reporting & tools: using SugarCRM (migrating to Salesforce) and Power BI to analyse and manage relevant KPIs
Requirements
- Degree in Business Administration or a comparable qualification — alternatively several years of relevant professional experience in a similar role
- Professional experience in sales or product management
- Strong passion for sales and enthusiasm for acquiring, retaining and maximising customer potential
- Enjoyment of telephone-based customer contact and a high closing ability
- Results orientation and entrepreneurial mindset with a clear focus on revenue, margins and target achievement
- Resilience and stress tolerance as part of your professional DNA
- Analytical skills and a very good understanding of sales strategies, market dynamics and customer needs
- Confident use of CRM and BI tools (ideally Salesforce, Power BI)
- Strong communication skills, empathy, a hands-on mentality and enjoyment of cross-functional collaboration
- Very good written and spoken German
Benefits
- Attractive salary plus flexible working hours and partial remote work
- Above-average employer contribution to occupational pension plan
- Company supplemental health insurance
- Employee discounts
- Informal, first-name culture at all levels
- High level of autonomy, a appreciative working atmosphere and an open company culture
- Attractive development opportunities in a modern, future-oriented company
- Internal training opportunities (Sirius Academy)
- Health management and sports offers
- Team and company events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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