Sales Assistant supporting Sales Managers by preparing offers and managing customer correspondence at proLogistik Group. Focus on service - oriented client interactions and team collaboration.
About the role
- Inside Sales Coordinator leading and structuring commercial operations for customers at Ipiranga. Ensuring performance metrics and quality execution for sales teams.
Responsibilities
- Lead, structure and strengthen Pró-Frotas' Inside Sales commercial operation, ensuring the performance and results of outsourced service professionals and quality of execution aligned with business objectives, aiming to maximize conversion, expansion and customer experience.
- Serve as the focal point for Pró-Frotas with the outsourced partner, ensuring that agreed activities are executed in day-to-day operations;
- Manage performance indicators for volume, reactivation, expansion, delinquency, service SLA and other opportunities within the served customer portfolios;
- Analyze the opportunities funnel, cascade objectives and monitor progress with the team;
- Identify performance gaps and propose recovery plans to restore results;
- Continuously analyze and filter the customer base served by Pró-Frotas Inside Sales;
- Conduct governance rituals/meetings with the partner, ensuring alignment with Pró-Frotas' operating strategy and any necessary adjustments;
- Propose improvements to the service script and the Inside Sales sales journey;
- Work in synergy with other commercial coordinators within Pró-Frotas management;
- Support the process of requesting service invoices from strategic networks;
- Ensure ongoing training and continuous integration of the outsourced team with Pró-Frotas.
Requirements
- Experience: Commercial (hunter and farmer sales profiles); internal sales experience is a plus.
- Soft skills: Communication and relationship-building, strong results orientation, data analysis capability, people management.
- Technical skills: CRM knowledge (Salesforce, Dynamics), intermediate Excel, basic PowerPoint.
- Education: Bachelor's degree (Business Administration, Marketing, Economics).
Benefits
- Flexible working hours
- Variable compensation program
- Private pension plan
- Online therapy & nutritional counseling
- Newborn gift package
- Medication assistance
- Vaccine assistance
- Corporate university
- Market benefits: Gympass, meal and grocery vouchers (VR/VA), transportation voucher (VT), health and dental plans, life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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