Managing strategic customer accounts for HackerRank to drive long-term success and measurable business impact. Guiding customers from adoption to expansion with a focus on building relationships.
Responsibilities
Own relationships with strategic customers.
Guide customers from adoption to expansion.
Drive measurable business impact and long-term success.
Maintain knowledge of HackerRank products and market awareness.
Develop account strategies that connect customer objectives with HackerRank’s mission.
Build trusted relationships with executive sponsors and technical leaders.
Act as the captain for your accounts.
Run proactive engagement cadences including success check-ins.
Requirements
Bring 5+ years of Saas enterprise account management, ideally in fast-scaling environments.
Known for your grit and curiosity.
Naturally relationship-oriented.
A strong communicator and collaborator.
Deeply expert in your craft.
Highly organised and outcome-driven.
Experience working with HR tech or developer ecosystems.
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