Junior Account Manager responsible for supporting sales processes and maintaining client relationships. Managing low-billing accounts with a focus on satisfaction and upsell opportunities.
Responsibilities
Serve as the primary point of contact for a designated portfolio of low-billing accounts to ensure satisfaction, and identify upsell opportunities
Manages the end-to-end quoting process for new logo and existing base of accounts for quotes
Assist in the seamless transition of approved quotes into formal sales orders
Perform regular, scheduled check-ins with managed accounts to maintain consistent engagement
Accelerate sales revenue by completing repeatable tasks in support of the sales function such as quoting, proposal development, forecast support and administrative activity.
May be required to facilitate customer order requests for moves, adds, changes, and disconnects.
Participation in internal sales meetings including forecasting, churn and install support.
Develop a comprehensive knowledge of GTT products, solutions, and technologies in the managed services provider space.
Develop the ability to operate independently as an effective customer facing member of the GTT sales team.
Requirements
Experience working as part of a technology sales team
Grasp of managed services to include Connectivity, SDWAN, Security, and SASE
Previous experience working in a 100% remote home environment within a complex team environment.
Excellent interpersonal, verbal and written communication skills with sound presentation techniques and aptitude.
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