Account Associate I handling customer relations and retention strategies at WM. Engaging with small/medium business clients to enhance service satisfaction and performance.
About the role
- Outside Sales Representative engaging new residential customers for GoNetspeed's fiber optic services through door-to-door sales. Providing internet, home phone, and DTV Streaming services.
Responsibilities
- Responsible for the sale of GONETSPEED products and services including Fiber Internet, Home Phone and DTV Streaming to residential customers utilizing knowledge and sale process to meet and exceed the monthly goal by working effectively and efficiently in assigned turf area.
- The Outside Sales Representative will be responsible for engaging and acquiring new residential customers and closing sales opportunities through door-to-door sales.
- The Outside Sales Representative will identify and target potential customers within designated towns/cities. The outside Sales Representative will communicate and develop rapport with customers to understand their needs and preferences.
- The Outside Sales Representative will continuously maintain a detailed knowledge of features, benefits, product differences, pricing, and campaigns in comparison with competition.
- The Outside Sales Representative will evaluate individual customers' existing and potential product needs and make recommendations.
- Maintain sales production to meet or exceed individual quotas.
- Represent the company at community events in targeted markets.
Requirements
- Excellent communication and interpersonal skills with the ability to build and maintain customer relationships.
- Must be able to work outside in any weather environment.
- Must be available to work between the hours of 10AM-7PM, equaling 40 hours per week.
- Results-driven, self-motivated, and able to work independently and excellent attendance a must.
- Valid Driver’s license and personal vehicle a must. Local travel to prospecting locations in your own vehicle. (Mileage Allowance is provided)
- Familiarity with the telecommunications or broadband industry and competitive landscape is a plus.
- Strong oral and written communication skills.
- Be enthusiastic learners of all our products and services.
- Ability to always represent oneself and company in a professional and ethical manner.
- Strong in-person communication skills for face-to-face cold selling.
- Ability to organize and prioritize multiple work assignments and manage projects effectively.
- Ability to make sound decisions using information at hand.
- Bi-lingual in Spanish or Portuguese is a plus but not required.
Benefits
- Advancement opportunities
- Discounted Services (Within Footprint)
- PTO/Vacation/8 Holidays
- 401(k) matching
- Medical insurance
- Dental insurance
- Vision Insurance
- Employee assistance program
- Referral program
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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