Benefits Specialist managing administration of employee benefit programs at GM Financial. Ensuring compliance, vendor coordination, and providing support to employees and HR partners.
Responsibilities
Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
Support annual open enrollment activities, including testing, coordination, and employee support
Maintain accurate benefits records, documentation, and system configurations
Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
Assist with benefits communications, including FAQs, intranet content, and job aids
Support education efforts to help employees understand plan options and maximize benefits value
Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
Support annual filings, audits, and data requests
Ensure plan documentation, summaries, and notices are up to date and properly distributed
Partner with Legal, Payroll, and Finance as needed to support compliance requirements
Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
Support vendor data exchanges, reconciliations, and issue resolution
Assist with preparation for renewals, and service reviews
Run routine benefits reports and perform basic data validation and reconciliations
Support analysis of enrollment, utilization, and cost trends
Identify opportunities to improve processes, controls, and employee experience
Contribute to documentation, standard operating procedures, and knowledge base content
Requirements
Working knowledge of benefits programs and core compliance requirements
Experience supporting open enrollment and year-round benefits lifecycle activities
Strong attention to detail and ability to manage sensitive data
Proficiency with HRIS and benefits administration systems
Experience with multi-state or global benefits administration (Preferred)
Familiarity with ACA reporting, COBRA administration, and leave programs (Preferred)
Benefits-related certifications (CEBS, PHR, SHRM-CP) a plus (Preferred)
4–6 years of experience in benefits administration or HR operations
Benefits
401K matching
bonding leave for new parents (12 weeks, 100% paid)
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