Sales Development Representative connecting with potential customers to qualify leads for home service businesses. Working with the Account Executive team to promote Jobber's technology and customer experience.
About the role
- SDR Team Leader leading and developing the SDR team in Santiago, Chile. Ensuring achievement of commercial targets with a focus on quality and continuous improvement.
Responsibilities
- Liderar y desarrollar al equipo de SDR, entregando feedback semanal continuo.
- Gestionar y optimizar KPIs tácticos: actividad, conversión a SQL, tasa de validación, No-Shows, entre otros.
- Asegurar la implementación local del playbook global SDR, aportando aprendizajes del mercado.
- Coordinar con el Gerente Comercial metas de pipeline alineadas a cuotas y targets de MRR.
- Entrenar y acompañar a nuevos SDR durante su ramp-up, asegurando rápida adopción de herramientas y pitch.
- Realizar coaching en tiempo real: revisión de llamadas, secuencias, mensajes y manejo de objeciones.
- Monitorear el correcto uso del CRM y la trazabilidad del pipeline.
- Identificar oportunidades de mejora continua y comunicarlas al Global Lead para escalabilidad.
- Asegurar rituales operativos semanales: pipeline reviews, roleplays y forecast de SQL.
Requirements
- +2 años de experiencia como SDR o rol equivalente en prospección B2B.
- Experiencia liderando o formando equipos (formal o acting lead).
- Dominio del proceso SDR y diagnóstico de calidad de SQL.
- Foco en métricas, disciplina comercial y accountability diario.
- Español nativo, excelente comunicación oral y escrita.
- Deseables: Experiencia en SaaS B2B con ventas consultivas.
- Conocimiento de frameworks de venta como SPICED, MEDDIC o BANT.
- Experiencia en onboarding y entrenamiento comercial.
Benefits
- Vestimenta libre, acá puedes ser tú mismo 😊
- Medio día libre en tu cumpleaños, para que puedas celebrar 🎉
- Cultura de empresa horizontal, donde tu talento te hace crecer 📈
- Eventos de celebración de cumplimiento de metas trimestrales, team buildings y más en todas las oficinas a nivel global 🌎
- Oficina Pet Friendly 🐶
- Café, Té y Fruta disponible en la oficina 🍎☕
- Afiliación a Caja Los Andes.
- Seguro Complementario.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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