HR Admin supporting the HR team in employee records, recruitment, and onboarding responsibilities. Join Redox, a leading distributor, for hands - on HR experience in a great workplace.
About the role
- Senior Process Associate in HR Operations handling inquiries and requests for EMEA region at Genpact. Ensuring quality support delivery and continuous improvement in HR processes in hybrid environment.
Responsibilities
- Handle HR inquiries via email, HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
- Administer employee life-cycle programs depending on the scope of responsibilities (stream or market based).
- Preparing necessary documents for employees.
- Review/Audit HRO transactions (action & reasons) to provide expert opinion on whether the transaction follows policies & process.
- Work closely with Operations Team to provide feedback on quality.
- Conduct Quality meetings with the team to analyze errors.
- Ensure, self-expertise of the subject matter (process updates, policies, Quality Team’s Standard Operating Procedure).
- Indulge in nurturing new hires & tenured bottom performers, via additional audits & actions.
- Contribute towards the process of ‘define, update, innovate’ the quality frameworks to meet client expectations.
- Implement and effectively use different Quality Check Tools, best practices, and procedures.
- Accountable for performance standards for the assigned set of analysts.
- Responsible to partner & contribute on classroom training delivery with respective team leader.
- Assures HR policies and processes are followed by all involved parties for assigned scope.
- Establish and/or update process documentation (standard operating procedures, process maps, template creation).
- Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives.
Requirements
- Analytical and problem-solving skills.
- Bachelor / Master´s degree.
- Knowledge of MS office applications: Word, Excel, Outlook.
- Proficient French (C1).
- Professional background involving problem solving and dealing with internal customers.
- Ability to work with confidential/sensitive data.
- You have experience in working in the HR / Administration Team (preferred).
- Workday and Service Now knowledge will be an asset (preferred).
- Previous experience working in Shared Services (preferred).
Benefits
- Attractive salary.
- Stable job offers - employment contract.
- Work in a multicultural environment.
- Various trainings (initiating, soft skills).
- Possibility of development.
- Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Compliance & Employee Relations Specialist ensuring compliance with employee relations and investigations. Leading and conducting investigations while mitigating organizational risk.
Responsable des ventes gérant la Business Unit CHR avec objectifs de croissance en France. Établissant la stratégie commerciale et développant l'équipe de vente.
HRIS Analyst supporting Workday processes and configuration for Northwest Bank. Responsible for requirements gathering, testing, and enhancing HR processes within Workday.
HR Business Partner supporting operations and marketing teams at Etsy. Driving people strategies and providing guidance on various HR topics in a hybrid work environment.
Senior Associate in HR Delivery responsible for APAC benefits operations and statutory compliance. Ensuring quality, accuracy, and timely handling of HR queries across regions in India.
Associate HR Operations Manager leading People & Culture operations in outsourcing. Overseeing employee relations and driving performance with a small team in a hybrid environment.
HR Service Center Coordinator providing administrative HR support and managing employee inquiries in a hybrid environment. Overseeing HR processes and services with a focus on timely responses.
Director of Employee Experience managing people programs and strategies at Aretum to enhance engagement and culture within the workforce.
Senior Process Associate in HR Shared Services managing employee data and optimizing workforce performance through data analysis. Collaborating with global teams and ensuring data integrity in HR systems.