Twoconnect is an Australian-owned managed offshoring services provider.
We help improve efficiency and reduce operating costs by seamlessly integrating remote staff in the Philippines with local operations.

Twoconnect

Browse and apply for open jobs at Twoconnect.

human-resources

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

Twoconnect is an Australian-owned managed offshoring services provider. We help improve efficiency and reduce operating costs by seamlessly integrating remote staff in the Philippines with local operations.

• Manage day-to-day P&C operations and provide support to employees, line managers, and clients on P&C-related matters.
• Handle employee relations cases, including grievances, disciplinary actions, investigations, and termination execution, ensuring due process and compliance.
• Oversee daily compensation and benefits administration, including payroll management and resolution of escalated employee C&B concerns.
• Ensure consistent implementation of P&C policies and procedures and compliance with labour laws and statutory requirements.
• Prepare P&C operational reports and provide data to support management and client decision-making.
• Serve as the primary point of contact for escalated P&C issues raised by employees and line managers.
• Oversee the performance management of P&C team members, providing regular coaching, guidance, and feedback to drive accountability, capability development, and overall team effectiveness.

Associate HR Operations Manager

Associate HR Operations Manager leading People & Culture operations in outsourcing. Overseeing employee relations and driving performance with a small team in a hybrid environment.

controller

• Oversee and review the month-end close process for the Philippine entity
• Sign off month-end financials before submission to leadership
• Review reconciliations, journals, accruals, and payroll-related entries for accuracy
• Review compliance-related payments including tax, SSS, PhilHealth, Pag-IBIG, permits, and other statutory obligations before processing
• Ensure all compliance payments are supported by proper calculations, reconciliations, and documentation
• Monitor due dates and reduce the risk of penalties, missed payments, or non-compliance
• Prepare or review monthly financial reports, variances, and risk items for management
• Maintain strong financial controls, approval processes, and supporting records
• Liaise with external accountants, payroll providers, auditors, and advisers as required
• Identify process gaps and improve finance controls and reporting discipline over time


Financial Controller

Financial Controller managing compliance and financial reporting. Collaborating with teams to ensure accuracy and timeliness of financial obligations in the Philippines.

client-services-representative

• Own and manage a portfolio of UK-based clients, maintaining regular engagement and acting as the primary point of contact for non-sales matters.
• Coordinate and resolve client issues across performance, HR, and IT, escalating risks early and maintaining accurate CRM records.
• Coach clients on managing offshore teams effectively, including cultural dynamics, communication, and performance management.
• Identify opportunities for team expansion, new roles, or replacements, and ensure accurate handover to Talent teams.
• Collaborate with internal teams (People & Culture, Performance, Talent, Technology) to resolve client challenges and drive outcomes.

Client Services Executive – Midshift

Client Success Manager for Twoconnect managing UK-based clients in hybrid work structure. Ensuring client retention and providing high-quality support with a focus on performance management.

performance-marketing

• Own end-to-end execution of content initiatives that support inbound and outbound lead generation.
• Create, optimise, and repurpose content across email, LinkedIn, website, landing pages, blogs, and campaign assets.
• Support demand generation campaigns by aligning content with target audiences, messaging, and funnel stages.
• Manage online brand reputation, including monitoring mentions and reviews, and running a structured Google review request process.
• Identify review opportunities with Sales, Account Managers, and Leadership, and manage templates, timing, and follow-ups.
• Develop employer branding and CEO-related content that highlights company culture, people, and values.
• Collaborate with HR and internal teams on employer branding and hiring support content.
• Track and analyse content and campaign performance, using insights to improve engagement and lead conversion.
• Work closely with marketing and sales teams to align content with business priorities and deliver projects on time.

Content & Demand Generation Specialist

Content & Demand Generation Specialist planning and executing content and demand generation initiatives. Collaborating with marketing and sales teams to enhance brand credibility and lead conversion.

support-engineer

We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform support. The ideal candidate will not only ensure the stability, security, and efficiency of IT systems across Mac and Windows environments but will also be open to training and development opportunities that prepare them to lead or manage a team in the future.

- Manage and resolve Level 1 and Level 2 incidents and service tickets, ensuring timely response and resolution.
- Configure, maintain, and troubleshoot hardware and software across MacOS and Windows platforms.
- Administer and support VoIP systems and other enterprise applications.
- Monitor system performance, availability, and reliability, escalating issues when necessary.
- Collaborate with cross-functional teams to design, implement, and optimise IT infrastructure.
- Participate in training and mentorship programs to develop leadership and team management skills.
- Assist in cybersecurity tasks, including patch management, endpoint protection, and monitoring.
- Support network administration activities such as user access, connectivity troubleshooting, and basic configuration.
- Document processes, configurations, and incident resolutions to maintain knowledge bases and improve efficiency.

Technical Support Engineer

Technical Support Engineer focusing on incident management and IT systems configurations. Ensuring efficiency and security while supporting hardware and software in a hybrid environment.

Twoconnect

About the company

Open jobs

5 jobs found

Associate HR Operations Manager

Twoconnect

Financial Controller

Twoconnect

Client Services Executive – Midshift

Twoconnect

Content & Demand Generation Specialist

Twoconnect

Technical Support Engineer

Twoconnect