Representante de vendas para análise de mercado na Grünenthal. Focando em desenvolver soluções no setor de tratamento de dor.
About the role
- Support Mitarbeiter für Kundenbetreuung in der E-Commerce Software Branche, zentraler Ansprechpartner für Kunden bei technischen Fragen und Softwareeinführung.
Responsibilities
- Primary point of contact for our customers.
- Advising new and existing customers on onboarding to our software and on technical questions.
- Customer support via email, phone, and the support forum.
- Explain complex topics to customers in a clear and understandable way.
- Record customer requests and forward them to the relevant department.
Requirements
- Passion for e-commerce.
- Pragmatic approach and a hands-on mentality.
- Strong service and customer orientation.
- Enjoy understanding technical concepts.
- Excellent communication skills (written and verbal).
- Good German language skills.
- Ideally, very good English skills.
Benefits
- Attractive working hours with flexible start times (flexitime).
- Varied and interesting tasks with a high degree of personal responsibility.
- Freedom to contribute and implement your own ideas and experience.
- Long-term perspective in the growing e-commerce market.
- Great working atmosphere with flat hierarchies and plenty of humor.
- Work in a dynamic and open-minded team.
- Centrally located, modern offices with good public transport connections.
- Free coffee, fresh fruit, and soft drinks.
- Access to employee offers with discounts on hundreds of brands.
- Regular company events.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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