Help Desk Support Technician providing IT support, troubleshooting, and service case management for BCS365 clients. Requires on - site support in the Scotts Valley, CA area.
About the role
- Trainee Technical Support role providing assistance for offshore wind energy facilities. Engaging in maintenance, troubleshooting, and documentation for wind farms and substations in Germany.
Responsibilities
- Technical support for testing and fault-resolution operations at offshore substations and wind turbines
- Preparation of maintenance and repair campaigns
- Performing switching operations, fault analyses and troubleshooting, including technical documentation
- Active involvement in developing improvement measures
- Preparing work instructions, service reports and maintenance documentation
- Assisting in the preparation of service proposals
Requirements
- Completed degree in Electrical Engineering (or equivalent) or a comparable qualification as a technician or master craftsman
- Structured, meticulous and reliable working style
- Team player with clear, professional communication skills
- Good knowledge of MS Office (especially Excel, Outlook)
- Valid driver's license (Class B)
- Excellent spoken and written English and German
Benefits
- 30 days annual leave
- 20% employer contribution to the company pension scheme
- Hands-on training under real-world conditions
- Preferential rates with insurance providers
- Corporate fitness program with access to 1,000 gyms and sports facilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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