HR leader overseeing regional HR team and strategies for Partners Group across North and South America. Responsible for compliance, employee relations, and organizational development.
About the role
- HR Generalist managing client relationships and day-to-day HR operations. Collaborating with internal teams for benefits and payroll while ensuring client needs are met.
Responsibilities
- Owner of specific client relationships and manages the day-to-day outsourced HR operations for the client
- Work as part of internal client teams for specific clients, collaborating with HR consultants, as well as Benefit and Payroll Specialists, to manage client workload
- Serve as the direct contact for client employees and leadership teams for all things related to human resources, benefits, and payroll
- Research, communicate, and accurately resolve human resource issues and concerns
- Conduct status meetings with clients to ensure client needs are being met according to the service scope and commitments
- Update, create, and develop HRIS changes for client-specific needs
- Audits payroll and monthly benefit reconciliations
- Assist in the preparation and production of professional materials for training presentations
- Completes and/or provides assistance with compliance reports such as EEO-1, VETS-4212, etc.
- Exhibit client-focused behavior and apply knowledge and training to support client needs
- Answer calls, research, and process client requests, and document actions as appropriate
- Provide support on specific HR consulting projects (handbooks, policy creation, HR due diligence, etc.)
- Ensure that all internal controls and procedures are followed
- Input data into the appropriate software for vendors/carriers/clients within the required timeframe
- Effectively operates all department equipment and software applications
- Additional responsibilities as assigned
Requirements
- High school diploma or GED required.
- At least 2 years of demonstrated HR experience
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Ability to analyze and prioritize multiple responsibilities
- Proficiency with Microsoft Suite software tools (Word, Outlook, Excel, Teams etc.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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